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We're Ocean-Friendly. That Means We Reply.
No automated robots. No endless phone trees. Just real people who actually use our beach towels, bathe in our bath linens, and sleep in our sheets – and we're happy to chat about all of it.
Got a question about which robe is fluffiest? Wondering if our duvet cover fits a deep mattress? Need to know if the beach towel is sand-repellent? (Spoiler: it is.) Or just want to tell us about your favorite beach spot? We're all ears.
When we're awake (and caffeinated):
| Day | Hours (EST) |
|---|---|
| Mon – Fri | 9:00 AM – 6:00 PM |
| Sat | 10:00 AM – 2:00 PM |
| Sun | Floating in the ocean – but we'll catch you Monday |
How to reach us:
-
Email (fastest): [your email] – we reply within 24 hours, often sooner
-
Text or call: [your phone number] – for quick things
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DM us: [Instagram/TikTok handle] – we actually look at those
Mail (for returns or fan mail):
[Your full physical address]
Pro tip: include your order number and we'll skip the small talk and get straight to solving things.