Not Your Wave? We Get It. No Hard Feelings.

You ordered it. You tried it. You didn't love it. That's okay – even waves change direction.

Here's the deal: 30-day returns from the day it lands on your doorstep.

What can come back:

✅ Unused, unwashed items in original condition with tags still attached
✅ Beach towels, bath towels, robes, duvet covers, pillowcases, fitted sheets – as long as they look like new
✅ Items that didn't work out – we trust your judgment

What we can't take back:

❌ Anything with stains, odors, pet hair, or obvious use (we can't resell that)
❌ Items without tags – we need them to confirm they're fresh
❌ Washed-and-regretted items – please test a tiny corner before full wash

Hygiene note: For obvious reasons, we can't resell bedding or bath items that have been used. We know you understand.

How to return (3 simple steps):

Email [your returns email] with your order number and a brief reason
We'll send you a return authorization and the nearest return address
Pack it up and ship it with a trackable carrier – we don't trust untracked mail

Who pays return shipping?

Changed your mind? You cover it.
Our mistake? Wrong item, defect, or damage? We'll send you a free prepaid label – that's on us.

Refund timeline:

We inspect within 5–7 business days of receiving your return
Refund goes to your original payment method within 5–10 business days
Original shipping fees are non-refundable unless the error was ours

Damaged or defective:
If your robe arrives with a loose seam, your duvet cover has a snag, or anything looks off – email us with photos within 7 days of delivery. We'll replace it or refund it – your call. We hate defects more than you do.

Exchanges:
We don't do direct exchanges – inventory moves fast. Return the old one and place a new order. We'll refund the return as soon as it processes.

Cancelations:
Buyer's remorse? Email us within 2 hours. After that, our warehouse team might have already packed it up.

Return address:
[Your Store Name] Returns
[Your full return address]
Email: [your returns email]

We're fair, fast, and genuinely want you to love what you keep. But we do enforce these guidelines – it keeps our prices honest and our products fresh for everyone.